Other Services

B2B WORLDWIDE PROFESSIONAL SERVICES: Data Entry Services, Customer Service or Telemarketing, Recruitment Services, Chat Customer Support Services, Translation Services (English, Spanish, French).

Contact info:

US/Phone: 1+518+547-7120

Global Innovations Services is a U.S. company also focused on helping businesses of all sizes. Since 2012 we have been busy serving companies as an independent contractor offering multiple services Worldwide. Each day we do our best to provide high-quality and customized support to businesses, so they can reach their own growth goals.

 

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DATA ENTRY SERVICES

DUTIES & RESPONSIBILITIES FOR DATA ENTRY:

  • Tracks data and source documents.
  • Prepares and sorts source documents, and identifies and interprets data to be entered.
  • Compiles, sorts and verifies data for accuracy.
  • Contacts responsible parties or clients from other organization to resolve moderately complex questions, inconsistencies, or missing data.
  • Perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording,proper data analysis of sales records and recording pay slips into accounting database all these will be done through the use of the Accounting Software,emailing online from home. Our working hours are flexible,all activities and corresponding time are to be recorded in excel spreadsheet.

Service fee:

Our fees for Data Entry Service is: $37 dollars per hour. Our discount for our first time customers will be $25 dollars per hour.

CUSTOMER SERVICE OR TELEMARKETING

GIS creates customer loyalty by providing extraordinary service to each customer via inbound and outbound contacts. Work with customer to troubleshoot and resolve service issues, answer questions, and educate on our products and services.  The key function is to connect with customers to resolve their issues and relieve concerns. Listen and collaborate with the customer in order to maintain their business and create a positive customer relationship. Record customer transactions accurately by dispositioning each contact. Document each contact by keeping records of customer interactions or transactions, recording details of inquiries, complaints or comments as well as actions taken. Prepare work orders for customer related issues which may include but are not limited to a variety of service changes and trouble calls. Follow up with customers in a timely manner when necessary. Serve as GIS professional representative when communicating with customers in every channel. Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in carrying out customer service functions and other areas of responsibility. Apply a positive customer service attitude in interactions with all internal and external customers. Follow and serve as a role model in displaying GIS Core Values and Leadership. Adhere to GIS privacy guidelines to ensure each customer’s privacy.

RECRUITMENT SERVICES

GIS Executive will be looking for a talented employees to join your company. As a recruiter, we will be responsible for helping our clients identify, attract, and hire the best talent for their organizations. We will be the point person for the search process and will be expected to provide exceptional customer service and technical expertise to our clients. We will be responsible for building and maintaining relationships with potential candidates, as well as working with clients to understand their specific hiring needs. We will also be responsible for developing and executing recruitment strategies in order to find the best candidates for your company.

Our Responsibilities

  • Develop and execute recruitment strategies to identify, attract, and hire qualified candidates.
  • Develop and maintain relationships with potential candidates.
  • Network with hiring managers, recruiters, and other professionals to identify potential opportunities.
  • Proactively search for potential job seekers and contact them regarding job opportunities.
  • Evaluate candidates’ skills and qualifications and make recommendations for hiring decisions.
  • Provide exceptional customer service to our clients.
  • Ensure compliance with all applicable laws and regulations.
  • Utilize the best tools and resources to ensure the best possible results.

Service fee:

Our fees for Recruitment Service is: $35 dollars per hour. Our discount for our first time customers will be $ 23 dollars per hour.

CHAT CUSTOMER SUPPORT LIVE CHAT SERVICES

We have a great team who can type messages in chat conversations. Our employees are able to write English well and have a friendly personality. We will work for businesses by typing live chat messages on their website or social media accounts working online from anywhere. What we will be doing: As a live chat customer support associate, we will be paid to :

  • Type live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts. We have access to a laptop, phone, or tablet and have a reliable internet connection. Chat support associates are one of the fastest-growing job categories in the world right now. So if your company need that service we can start right away.

Service fee:

Our fees for chat assistant support is: $32 dollars per hour. Our discount for our first time customers will be $20 dollars per hour.

TRANSLATION SERVICES

Our position is to perform the translation of the following languages: English, Spanish and French.

 OUR MAJOR DUTIES & RESPONSIBILITIES ARE:

  • Provides meaning-for-meaning interpreting.
  • Follows GIS interpreter protocols, policies, and procedures.
  • Follows all GIS policies and procedures related to information confidentiality and interpreter ethics.
  • Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.
  • Uses standard office equipment such as telephones, computers, copiers and fax machines.
  • Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).
  • All our employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English;Spanish and French; communicate in person and by telephone as per GIS policy; learn from directions, observations, and mistakes; work independently or as part of a team.
  • Interact appropriately with others including co-workers, supervisors, and customers; and work with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.

OUR TEAM KNOWLEDGE, SKILLS & ABILITIES

We are fluent in English, Spanish, French and the target language.

Skilled at communicating, both orally and in writing in English, Spanish, French as target languages. We have basic understanding of linguistics and different cultures.

Skilled in adjusting to rapidly changing circumstances. Ability to react calmly and effectively in emergency situations.

We have strong attention to detail and accuracy. We have ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures. We have exceptional commitment to confidentiality as per GIS Interpreter policies. We skilled at keeping supervisors informed of problems or issues. Skilled in establishing and maintaining effective work relationships.

Skilled in Microsoft Office, including Microsoft Outlook, Word, and Internet Explorer (or other internet browser). Ability to operate competently common office equipment including, but not limited to computer, fax, copier and telephone system.

Service fee:

Our fees for translation is: $35 dollars per hour. Our discount for our first time customers is reduced to $23 dollars per hour.

OUR RESPONSIBILITIES

Make providing an exceptional customer experience a daily focus. Embrace the culture of empowerment to do the right thing for our customers. Effectively communicate with other departments to handle escalating issues in a timely manner. Support the mission, vision and values of GIS. Collaborate effectively with internal and external customers to ensure exceptional service. Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity. Remove obstacles for team members. Encourage creative solutions. Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility. Communicate clear expectations that set a high bar while holding team members accountable to reach these goals. Demonstrate business acumen by using data to drive decisions and actions. Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and finding ways to cut through ambiguous problems. Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind. Actively follow GIS policies and procedures. Possess strong verbal and written communication skills.

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